Receipts and refunds
Receipts
Tickets and fees
Request a receipt for tickets, fees and ancillaries, like seats. Receipts are available starting 24 hours after your purchase or change for up to 18 months.
Inflight purchases
Request a receipt for inflight purchases like food, drinks and Wi-Fi. Receipts are available starting 72 hours after your flight for up to 6 months.
Refunds (request or status check)
If you bought your ticket or related travel products and services through American Airlines, you can request a refund or check your refund status.
- Request a refund Opens another site in a new window that may not meet accessibility guidelines
- Check the status of a refund
If you bought your ticket from a travel agent or on another website, contact them for refund help.
Have questions about your inflight Wi-Fi? Contact the Wi-Fi service provider.